Refund and Cancellation Policy

Event Refund / Cancellation

The Idaho Museum of International Diaspora Corporation (“IMID”) reserves the right to cancel an event due to low enrollment / registration or other circumstances which would make the event non-viable. 

• If IMID cancels an event, a full refund will be issued to the registrants. Refunds will be made to the person or entity that paid for the event. 

• Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to an event at a future date. 

Registration Cancellation by Participant

• Cancellations will be accepted via email to info@idahomid.org, and must be received by the stated cancellation deadline.

• Unless otherwise specifically stated on registration materials, the deadline to cancel a registration and be eligible for a refund is 30 days before the event.

• All cancellations that qualify for a refund will be credited either through a refund check payment or a credit may be applied toward future events at the time of cancellation. Please note that this includes invoice payments made by credit card.

• All refund requests must be made by the registrant or credit card holder. Refund requests must include the name of the registrant and transaction / confirmation number.

• Cancellations received after the stated deadline (30 days unless otherwise specifically stated on registration materials) will not be eligible for a refund. The registrant has the option of (1) substituting another person to attend, or (2) apply the credit balance toward a future course or conference.

• Refunds will not be available to registrants who do not give advance notice of cancellation and who do not show up at the event.

Customer support details & contact info. For customer support, contact info@idahomid.org.

Effective date of this Terms and Conditions Policy: April 21, 2023